Activities and Exercises (e.g. useful guides/blogs/articles to read, downloadable worksheets, online activities)
Activity:
Extra reading resource -GUIDE to Digital Strategy for Museums
https://www.cogapp.com/digital-strategy
Extra reading resource – Digital storytelling in cultural heritage
https://pro.europeana.eu/post/seven-tips-for-digital-storytelling-with-cultural-heritage
Extra reading resource – Beginners Guide to augmented reality
https://blog.sagipl.com/introduction-augmented-reality-technology/
Extra reading resource – How museums in England are using Tiktok to promote their heritage sites
https://www.independent.co.uk/life-style/tiktok-learn-on-educational-initiative-rachel-riley-english-heritage-maths-health-a9572696.html
Exercise: Empathy Mapping
Article:
https://www.uxbooth.com/articles/empathy-mapping-a-guide-to-getting-inside-a-users-head/
You Tube tutorial: How to empathy map
PDF template: https://engagingplaces.files.wordpress.com/2013/09/journey-mapping-for-arts-organisations-free.pdf
Exercise 2 : Using the empathy map to focus on your visitor experience. You can fill in this map digitally or use paper and sticky-notes. It’s based on interviews, observations and other sources of gaining empathy
Source: https://www.innovationtraining.org/empathy-map-template-training