Digital Cultural Heritage Massive Open Online Course GR Ενότητα 4 4.4 Κατανόηση του κοινού-στόχου για την εμπειρία σας
https://www.pexels.com/photo/letters-on-wooden-cubes-6732757/?utm_content=attributionCopyText&utm_medium=referral&utm_source=pexels
https://www.culturehive.co.uk/resources/how-a-local-museum-used-data-and-insights-to-develop-a-focused-digital-content-plan/
https://www.surveymonkey.com
https://www.quicktapsurvey.com
https://buffer.com/library/social-media-analytics-tools/
https://buffer.com/resources/social-media-audience/
https://www.pexels.com/@wdnet/?utm_content=attributionCopyText&utm_medium=referral&utm_source=pexels
https://www.transcendstrategic.com/blog/2019/10/28/personas-and-designing-the-ideal-museum-experience
https://www.revelx.co/canvases/persona-canvas/
https://www.youtube.com/watch?v=DvV7ZcRVQ4g
https://www.pexels.com/@samsilitongajr/?utm_content=attributionCopyText&utm_medium=referral&utm_source=pexels
https://www.uxbooth.com/articles/empathy-mapping-a-guide-to-getting-inside-a-users-head/
https://www.pexels.com/@shvets-production/?utm_content=attributionCopyText&utm_medium=referral&utm_source=pexels
https://www.pexels.com/photo/photo-of-a-man-sitting-in-front-of-a-camera-2531552/?utm_content=attributionCopyText&utm_medium=referral&utm_source=pexels
https://www.pexels.com/@olyakobruseva/?utm_content=attributionCopyText&utm_medium=referral&utm_source=pexels
https://cultureconnectme.com/practicum-vo-1-empathy-maps/
https://www.youtube.com/watch?v=9HwpR3Njq00
Πηγή: https://www.innovationtraining.org/empathy-map-template-training/
https://heartofthecustomer.com/customer-experience-journey-map-the-top-10-requirements/
https://engagingplaces.files.wordpress.com/2013/09/journey-mapping-for-arts-organisations-free.pdf
https://www.pexels.com/photo/notes-on-board-3782236/?utm_content=attributionCopyText&utm_medium=referral&utm_source=pexels
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